Shipping Policy

1) Processing Time (1–2 days)

After you place your order, our team reviews and approves it within 12–48 hours. This includes order confirmation, any necessary adjustments, a quality check and careful packaging. Once approved, your order is shipped out right away.

2) Delivery Time

The time from our international shipping center to the delivery location:

Once your order has been processed, delivery usually takes 5–10 business days to Australia and New Zealand.

Good news: We offer free shipping on all KoalaCloth orders to Australia and New Zealand — no minimum spend, no hidden fees.

Got further questions? We’re always happy to help. Just shoot us an email at:
📧 info@koalacloth-au.com