1) Processing Time (1–2 days):
Order confirmation, adjustments, quality check, packaging.
This is reviewed and approved within 12–48 hours after the order is placed. Once approved in our system, the order is sent into production. For personalised or customised products, production, quality assurance and packaging typically take about 1–2 days.
2) Delivery Time:
The time from our international shipping center to the delivery location:
Once your order has been processed, delivery usually takes 5–10 business days Australia-wide and in New Zealand.
Good news: We offer free shipping on all KoalaCloth orders within Australia and New Zealand — no minimum spend, no hidden fees.
Got further questions? We’re always happy to help. Just shoot us an email at:
📧 info@koalacloth-au.com
